Message Processing Delay

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Incident Report for Synovia Solutions LLC

Resolved

The outage is now resolved. We will provide a root cause analysis as soon as possible.

Posted Dec 06, 2021 - 10:05 EST

Investigating

We are currently investigating a delay in message processing. As a result, the real-time location of vehicle(s) may not be available.

Posted Dec 06, 2021 - 09:10 EST

This incident affected: Message Processing (Master 1, Master 2, Master 3, Master 4, Master 5, Master 6, Master 7) and Synovia, Synovia Reports, Silverlining, Time and Attendance, Time and Attendance Portal, Time and Attendance Reports, Here Comes the Bus, API, Notifications/Alerts.